Exchange & Refund Policy
Exchange Policy
- 30-Day Exchange Policy: We offer a 30-day exchange policy from the date of purchase.
- Eligible Exchanges: Customers may exchange their products for a different size, color, or another item of equal value, subject to availability.
- Regular-Priced Items: Regular-priced products may be exchanged for other eligible regular-priced items.
- Sale Items: Products purchased on sale can only be exchanged for other sale items. Sale items cannot be exchanged for regular-priced products.
- Product Condition: To qualify for an exchange, items must be unused, unworn, in their original packaging, and accompanied by the original receipt or proof of purchase.
- Availability: All exchanges are subject to stock availability.
Refund Policy (Online Orders Only)
- 7-Day Refund Policy: We offer a 7-day refund policy from the date of purchase for eligible online orders.
- Eligible Refunds: Refunds are available only for products that arrive defective, damaged, or different from the item ordered.
- Product Condition: Returned items must be in their original condition, with all tags, accessories, and packaging intact, where applicable.
- Inspection & Approval: Once we receive and inspect the returned product, we will notify you whether your refund has been approved or rejected.
- Refund Processing: Approved refunds will be issued to the original payment method within 7–10 business days. The time it takes for the funds to appear may vary depending on your bank or payment provider.
Need Assistance?
If you have any questions about our exchange or refund policy, please contact our customer support team. We will be happy to assist you.